CONTER TERMS OF SERVICE
Effective date: March 11, 2026
These Terms of Service (the “Terms”) govern access to and use of the Conter
service available, among other places, at conter.pro and app.conter.pro,
including all related software, AI features, content generation tools, storage
features, integrations, and posting tools (collectively, the “Service”).
The Service is provided by Individual Entrepreneur MAGERRAM ZEINALOV,
Identification Number 302346405, registered on 30/06/2025, legal address:
Georgia, Tbilisi City, Chugureti District, Lochini Street, N 3, Apt. 5 (the
“Company”, “Conter”, “we”, “us”, “our”).
By creating an account, clicking to accept these Terms, purchasing a subscription,
or otherwise accessing or using the Service, you agree to be bound by these Terms.
1. The Service
Conter is a digital service that allows users to create AI-generated promotional
videos and related marketing content for products, including by importing product
links, uploading media and brand materials, storing projects and media, and
publishing or preparing content for publication to third-party social and commerce
platforms.
We may modify, update, suspend, restrict, or discontinue any part of the Service at
any time.
2. Eligibility and authority
You may use the Service only if you are legally capable of entering into a binding
agreement.
If you use the Service on behalf of a company, sole proprietor, or other legal entity,
you represent and warrant that you have authority to bind that entity to these
Terms.
3. Accounts
You may need to create an account to access some features.
You agree to:
provide accurate and current information;
keep your credentials confidential;
promptly notify us of unauthorized access or suspected misuse;
remain responsible for all activity under your account.
We may suspend or terminate accounts that violate these Terms or create risk for
the Service, other users, or third parties.
4. Plans, subscriptions, billing, and auto-renewal
Some features are available only through paid plans.
Conter may offer monthly and annual subscriptions, as well as trial, promotional,
beta, or special access plans.
Unless cancelled before the next billing date, subscriptions renew automatically
for the next billing cycle. By purchasing a subscription, you authorize us and our
payment providers to charge your selected payment method for recurring renewals
where supported.
We may change pricing, features, limits, and plan structure prospectively.
We may change pricing, features, limits, and plan structure prospectively.
If payment fails, we may suspend access to paid features until payment is
successfully completed.
5. Refunds
If access to a paid subscription period has already been granted and the Service has
started being provided, no refund is made for the already used portion of that
subscription period, unless required by applicable mandatory law.
You may request a refund for the unused remaining portion of a prepaid
subscription period by contacting support@conter.pro.
Refund requests are reviewed individually within 10 business days.
If there is a confirmed technical inability to use the Service due to our fault, we
may issue a pro-rated refund for the unused period.
Trial periods, bonus access, promotional access, and free access are generally nonrefundable
unless expressly stated otherwise.
6. License
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable,
non-sublicensable, revocable right to access and use the Service during the
applicable subscription or access period.
You must not:
copy, sell, lease, sublicense, or commercially exploit the Service except as
expressly allowed;
reverse engineer, decompile, disassemble, or attempt to derive source
code, models, or internal logic except where prohibited by law from
code, models, or internal logic except where prohibited by law from
restricting such activity;
interfere with the Service, its infrastructure, APIs, or security;
bypass usage limits, billing controls, or technical restrictions;
use the Service to build a competing product;
use the Service in violation of law, third-party rights, or platform rules.
7. User Content
You may submit or use links, prompts, product descriptions, text, images, video,
music, voice, logos, branding, trademarks, files, and other materials through the
Service (“User Content”).
You retain your rights in User Content, subject to the rights granted in these
Terms.
You grant Conter a non-exclusive, worldwide, royalty-free license to host, store,
reproduce, process, adapt, transform, render, publish, transmit, and otherwise use
User Content solely as necessary to operate, provide, improve, secure, and support
the Service and its integrations.
You represent and warrant that:
you own or control all rights necessary to use the User Content;
your use of User Content through the Service does not infringe or violate
any law or third-party rights;
you have all rights required for any trademarks, logos, product images,
videos, music, voice, branding materials, and similar assets used through
the Service.
If you use third-party product cards, third-party images, third-party brand assets,
or any other third-party materials, you do so solely at your own responsibility and
only where you have a valid legal basis.
8. AI features and outputs
The Service uses AI-enabled and automated functionality to generate, edit,
transform, summarize, voice, script, adapt, assemble, and prepare content for
publication.
You acknowledge that outputs generated by the Service (“Outputs”) may be
inaccurate, incomplete, outdated, misaligned with brand requirements, unsuitable
for a specific audience, or non-compliant with platform policies or advertising law.
You are solely responsible for reviewing, validating, and approving all Outputs
before publishing, distributing, or otherwise using them.
Conter does not guarantee that any Output will:
be accurate or lawful;
comply with the rules of any social network, marketplace, or advertising
platform;
match your tone of voice or brand guidelines;
generate views, reach, leads, conversions, sales, revenue, or any business
result;
avoid rejection, moderation limits, takedowns, or account restrictions by
third-party platforms.
The Service is not legal, compliance, advertising, tax, financial, or other regulated
professional advice.
9. Third-party platforms and auto-posting
The Service may support integrations, exports, or auto-posting to third-party
platforms, including social networks, marketplaces, and publishing channels.
You are solely responsible for ensuring that your content, claims, product
descriptions, promotions, comparative statements, discounts, endorsements, and
all related materials comply with:
applicable law;
advertising rules;
intellectual property rules;
platform policies;
marketplace and social media requirements.
We are not responsible for third-party platform actions, including API changes,
moderation, rejected posts, reduced reach, account restrictions, blocked content,
removed content, platform sanctions, or discontinued integrations.
10. Prohibited use
You must not use the Service to:
create or distribute unlawful advertising;
publish misleading, deceptive, fraudulent, infringing, abusive, harmful, or
prohibited content;
use another party’s brand, trademark, images, music, voice, or other
protected assets without a valid legal basis;
violate consumer protection, privacy, data protection, IP, advertising,
unfair competition, or other laws;
upload malware or interfere with security;
evade platform restrictions or abuse the Service.
We may investigate violations and take action, including content removal, access
restriction, suspension, or termination.
11. Storage and deletion
Conter may store your projects, media, and generated materials during your
Conter may store your projects, media, and generated materials during your
subscription term.
After subscription termination or account deletion, we may retain your content for
up to 60 calendar days, after which it may be deleted without recovery.
We are not required to preserve your content indefinitely, provide archival access,
or restore deleted materials unless explicitly stated in the Service functionality.
12. Team and workspace features
Conter may introduce team accounts, workspace features, user roles, admin
controls, and collaborative tools in the future.
If such functionality is introduced, additional terms may apply.
13. Privacy
Your use of the Service is also subject to the Conter Privacy Policy.
You are responsible for ensuring that you have a valid legal basis to upload or
process personal data of third parties through the Service.
14. Intellectual property
The Service, including its software, interface, design, brand, domain names,
selection and arrangement, documentation, models, and related materials, is
owned by Conter or its licensors and protected by applicable intellectual property
laws.
Except for the limited right to use the Service under these Terms, no rights are
transferred to you.
15. Support and notices
Support requests may be sent to support@conter.pro.
Legal notices may be sent to legal@conter.pro.
No specific SLA or response time applies unless separately agreed in writing.
16. Suspension and termination
We may suspend, restrict, or terminate your access to the Service if:
you breach these Terms;
payment is overdue or fails;
required by law or government authority;
your use creates legal, operational, security, or platform risk;
you misuse the Service, integrations, or auto-posting functions.
You may stop using the Service at any time. Cancelling auto-renewal prevents the
next renewal but does not retroactively cancel an already started paid period
except where required by law or expressly stated in our refund terms.
17. Disclaimer of warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS
PROVIDED “AS IS” AND “AS AVAILABLE.”
WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY,
OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY,
RELIABILITY, OR CONTINUOUS AVAILABILITY.
18. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CONTER WILL
NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL,
EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS,
REVENUE, BUSINESS, REPUTATION, DATA, REACH, CONVERSIONS, SALES, OR
USE ARISING OUT OF OR RELATED TO THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CONTER’S
TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE
OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID TO CONTER
DURING THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
NOTHING IN THESE TERMS EXCLUDES LIABILITY THAT CANNOT BE EXCLUDED
UNDER APPLICABLE LAW.
19. Indemnity
You agree to defend, indemnify, and hold harmless Conter from and against claims,
liabilities, damages, losses, costs, and expenses arising out of or related to:
your User Content;
your use of third-party product cards, images, brands, music, voice, or
other materials;
your violation of law, third-party rights, or platform rules;
your use of Outputs or auto-posting.
20. Changes to these Terms
We may update these Terms from time to time.
The updated version becomes effective when published in the Service unless a
later date is specified.
Your continued use of the Service after the updated Terms take effect constitutes
acceptance of the revised Terms.
21. Governing law and disputes
These Terms are governed by the laws of Georgia, without regard to conflict of law
principles.
Any dispute arising out of or in connection with these Terms or the Service shall be
subject to the jurisdiction of the courts of Tbilisi, Georgia, unless applicable
mandatory law requires otherwise.
22. Contact details
Individual Entrepreneur MAGERRAM ZEINALOV
Identification Number: 302346405
Registered on: 30/06/2025
Address: Georgia, Tbilisi City, Chugureti District, Lochini Street, N 3, Apt. 5
Support: support@conter.pro
Legal: legal@conter.pro
These Terms of Service (the “Terms”) govern access to and use of the Conter
service available, among other places, at conter.pro and app.conter.pro,
including all related software, AI features, content generation tools, storage
features, integrations, and posting tools (collectively, the “Service”).
The Service is provided by Individual Entrepreneur MAGERRAM ZEINALOV,
Identification Number 302346405, registered on 30/06/2025, legal address:
Georgia, Tbilisi City, Chugureti District, Lochini Street, N 3, Apt. 5 (the
“Company”, “Conter”, “we”, “us”, “our”).
By creating an account, clicking to accept these Terms, purchasing a subscription,
or otherwise accessing or using the Service, you agree to be bound by these Terms.
1. The Service
Conter is a digital service that allows users to create AI-generated promotional
videos and related marketing content for products, including by importing product
links, uploading media and brand materials, storing projects and media, and
publishing or preparing content for publication to third-party social and commerce
platforms.
We may modify, update, suspend, restrict, or discontinue any part of the Service at
any time.
2. Eligibility and authority
You may use the Service only if you are legally capable of entering into a binding
agreement.
If you use the Service on behalf of a company, sole proprietor, or other legal entity,
you represent and warrant that you have authority to bind that entity to these
Terms.
3. Accounts
You may need to create an account to access some features.
You agree to:
provide accurate and current information;
keep your credentials confidential;
promptly notify us of unauthorized access or suspected misuse;
remain responsible for all activity under your account.
We may suspend or terminate accounts that violate these Terms or create risk for
the Service, other users, or third parties.
4. Plans, subscriptions, billing, and auto-renewal
Some features are available only through paid plans.
Conter may offer monthly and annual subscriptions, as well as trial, promotional,
beta, or special access plans.
Unless cancelled before the next billing date, subscriptions renew automatically
for the next billing cycle. By purchasing a subscription, you authorize us and our
payment providers to charge your selected payment method for recurring renewals
where supported.
We may change pricing, features, limits, and plan structure prospectively.
We may change pricing, features, limits, and plan structure prospectively.
If payment fails, we may suspend access to paid features until payment is
successfully completed.
5. Refunds
If access to a paid subscription period has already been granted and the Service has
started being provided, no refund is made for the already used portion of that
subscription period, unless required by applicable mandatory law.
You may request a refund for the unused remaining portion of a prepaid
subscription period by contacting support@conter.pro.
Refund requests are reviewed individually within 10 business days.
If there is a confirmed technical inability to use the Service due to our fault, we
may issue a pro-rated refund for the unused period.
Trial periods, bonus access, promotional access, and free access are generally nonrefundable
unless expressly stated otherwise.
6. License
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable,
non-sublicensable, revocable right to access and use the Service during the
applicable subscription or access period.
You must not:
copy, sell, lease, sublicense, or commercially exploit the Service except as
expressly allowed;
reverse engineer, decompile, disassemble, or attempt to derive source
code, models, or internal logic except where prohibited by law from
code, models, or internal logic except where prohibited by law from
restricting such activity;
interfere with the Service, its infrastructure, APIs, or security;
bypass usage limits, billing controls, or technical restrictions;
use the Service to build a competing product;
use the Service in violation of law, third-party rights, or platform rules.
7. User Content
You may submit or use links, prompts, product descriptions, text, images, video,
music, voice, logos, branding, trademarks, files, and other materials through the
Service (“User Content”).
You retain your rights in User Content, subject to the rights granted in these
Terms.
You grant Conter a non-exclusive, worldwide, royalty-free license to host, store,
reproduce, process, adapt, transform, render, publish, transmit, and otherwise use
User Content solely as necessary to operate, provide, improve, secure, and support
the Service and its integrations.
You represent and warrant that:
you own or control all rights necessary to use the User Content;
your use of User Content through the Service does not infringe or violate
any law or third-party rights;
you have all rights required for any trademarks, logos, product images,
videos, music, voice, branding materials, and similar assets used through
the Service.
If you use third-party product cards, third-party images, third-party brand assets,
or any other third-party materials, you do so solely at your own responsibility and
only where you have a valid legal basis.
8. AI features and outputs
The Service uses AI-enabled and automated functionality to generate, edit,
transform, summarize, voice, script, adapt, assemble, and prepare content for
publication.
You acknowledge that outputs generated by the Service (“Outputs”) may be
inaccurate, incomplete, outdated, misaligned with brand requirements, unsuitable
for a specific audience, or non-compliant with platform policies or advertising law.
You are solely responsible for reviewing, validating, and approving all Outputs
before publishing, distributing, or otherwise using them.
Conter does not guarantee that any Output will:
be accurate or lawful;
comply with the rules of any social network, marketplace, or advertising
platform;
match your tone of voice or brand guidelines;
generate views, reach, leads, conversions, sales, revenue, or any business
result;
avoid rejection, moderation limits, takedowns, or account restrictions by
third-party platforms.
The Service is not legal, compliance, advertising, tax, financial, or other regulated
professional advice.
9. Third-party platforms and auto-posting
The Service may support integrations, exports, or auto-posting to third-party
platforms, including social networks, marketplaces, and publishing channels.
You are solely responsible for ensuring that your content, claims, product
descriptions, promotions, comparative statements, discounts, endorsements, and
all related materials comply with:
applicable law;
advertising rules;
intellectual property rules;
platform policies;
marketplace and social media requirements.
We are not responsible for third-party platform actions, including API changes,
moderation, rejected posts, reduced reach, account restrictions, blocked content,
removed content, platform sanctions, or discontinued integrations.
10. Prohibited use
You must not use the Service to:
create or distribute unlawful advertising;
publish misleading, deceptive, fraudulent, infringing, abusive, harmful, or
prohibited content;
use another party’s brand, trademark, images, music, voice, or other
protected assets without a valid legal basis;
violate consumer protection, privacy, data protection, IP, advertising,
unfair competition, or other laws;
upload malware or interfere with security;
evade platform restrictions or abuse the Service.
We may investigate violations and take action, including content removal, access
restriction, suspension, or termination.
11. Storage and deletion
Conter may store your projects, media, and generated materials during your
Conter may store your projects, media, and generated materials during your
subscription term.
After subscription termination or account deletion, we may retain your content for
up to 60 calendar days, after which it may be deleted without recovery.
We are not required to preserve your content indefinitely, provide archival access,
or restore deleted materials unless explicitly stated in the Service functionality.
12. Team and workspace features
Conter may introduce team accounts, workspace features, user roles, admin
controls, and collaborative tools in the future.
If such functionality is introduced, additional terms may apply.
13. Privacy
Your use of the Service is also subject to the Conter Privacy Policy.
You are responsible for ensuring that you have a valid legal basis to upload or
process personal data of third parties through the Service.
14. Intellectual property
The Service, including its software, interface, design, brand, domain names,
selection and arrangement, documentation, models, and related materials, is
owned by Conter or its licensors and protected by applicable intellectual property
laws.
Except for the limited right to use the Service under these Terms, no rights are
transferred to you.
15. Support and notices
Support requests may be sent to support@conter.pro.
Legal notices may be sent to legal@conter.pro.
No specific SLA or response time applies unless separately agreed in writing.
16. Suspension and termination
We may suspend, restrict, or terminate your access to the Service if:
you breach these Terms;
payment is overdue or fails;
required by law or government authority;
your use creates legal, operational, security, or platform risk;
you misuse the Service, integrations, or auto-posting functions.
You may stop using the Service at any time. Cancelling auto-renewal prevents the
next renewal but does not retroactively cancel an already started paid period
except where required by law or expressly stated in our refund terms.
17. Disclaimer of warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS
PROVIDED “AS IS” AND “AS AVAILABLE.”
WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY,
OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY,
RELIABILITY, OR CONTINUOUS AVAILABILITY.
18. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CONTER WILL
NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL,
EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS,
REVENUE, BUSINESS, REPUTATION, DATA, REACH, CONVERSIONS, SALES, OR
USE ARISING OUT OF OR RELATED TO THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CONTER’S
TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE
OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID TO CONTER
DURING THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
NOTHING IN THESE TERMS EXCLUDES LIABILITY THAT CANNOT BE EXCLUDED
UNDER APPLICABLE LAW.
19. Indemnity
You agree to defend, indemnify, and hold harmless Conter from and against claims,
liabilities, damages, losses, costs, and expenses arising out of or related to:
your User Content;
your use of third-party product cards, images, brands, music, voice, or
other materials;
your violation of law, third-party rights, or platform rules;
your use of Outputs or auto-posting.
20. Changes to these Terms
We may update these Terms from time to time.
The updated version becomes effective when published in the Service unless a
later date is specified.
Your continued use of the Service after the updated Terms take effect constitutes
acceptance of the revised Terms.
21. Governing law and disputes
These Terms are governed by the laws of Georgia, without regard to conflict of law
principles.
Any dispute arising out of or in connection with these Terms or the Service shall be
subject to the jurisdiction of the courts of Tbilisi, Georgia, unless applicable
mandatory law requires otherwise.
22. Contact details
Individual Entrepreneur MAGERRAM ZEINALOV
Identification Number: 302346405
Registered on: 30/06/2025
Address: Georgia, Tbilisi City, Chugureti District, Lochini Street, N 3, Apt. 5
Support: support@conter.pro
Legal: legal@conter.pro
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